Q: What does OEM mean? What is OEM cartridge? A: OEM stands for Original Equipment Manufacturer. OEMs , such as Apple, Canon, Epson, Lexmark, HP are the companies that manufacture your printers. OEM cartridges are cartridges that are branded under your OEM's brand. All our products are fully compatible with OEM standards. Q: What does remanufactured cartridge mean? A: Recycled cartridges that are disassembled and have their worn parts replaced are called remanufactured cartridges. To guarantee print quality, remanufactured cartridges are refilled and tested in the factory.Our competitive advantage is that the drum has been changed in each toner we sell. Q: What does compatible cartridge mean? A: Compatible cartridges (replacements) are manufactured by third parties (other than OEMs) and fully compatible with OEMs.They are exactly the same. Compatible cartridges are also refillable afterwards, just like OEMs. Q: What is compatible laser toner cartridges mean? A: Each type of compatible laser toner cartridges is completely remanufactured. But our cartridges are not just recharged with toner but actually rebuilt. We use high grade toner, new high quality drum and other related materials, which produce same as or higher quality output than the original cartridge. Q: What about quality? Are re-engineered cartridges just as good as the new ones? A: Yes, definitely. Often even better. Our re-engineered OEM toner cartridges contain only high quality components and yield outstanding results. Re-engineering technology has become so precise that this process not only meets but often exceeds the original manufacturer's standards. Additionally, at ink Toner we spend a lot of time studying new OEM technological advances to insure we maintain our own high standards. Q: Will using a re-engineered cartridge void my machine's warranty? A: NO! Absolutely not. The Federal Trade Commission specifically prohibits any manufacturer from requiring you to purchase your supplies exclusively from them. In addition, the Sherman and Clayton Antitrust Act clearly states that no manufacturer is allowed to limit a warranty based on the customer using only the manufacturer's supplies. As for remanufactured parts, the fact is that Hewlett Packard and other OEM manufacturers of laser printers and copiers use recycled parts in their NEW cartridges. It even says so on the box: "Made from new/recycled foreign & domestic materials." Q: Will my re-engineered cartridge last as long as the original? A: Actually, it will last an average of 20% longer. Believe it or not, the manufacturer does not fill their cartridges to full capacity. We do. We put an average of 20% more toner in our cartridges. This means that in addition to saving money on the purchase of a re-engineered cartridge, you save even more because it will print or copy 20% more pages before needing to be replaced again. Q: Does recharging/re-engineering my toner or drum cartridges really save me money? A: Absolutely. In most cases you will realize very significant savings. For example, lets look at a popular toner cartridge we re-engineer: the HP LaserJet4+ toner cartridge. This (OEM) cartridge retails for about $120, and we sell the new cartridge for about $106 (call for details about this special pricing). Our price for this same cartridge re-engineered is about $61--a savings of $45 over the best discounted price and $59 less than the retail price. Q: Can a recycled toner cartridge damage my printer? A: A toner cartridge that has been properly remanufactured won't cause damage to your laser printer. INK TONER Laser sells thousands of cartridges per month. We have never had one of our cartridges damage a printer. Every cartridge is checked for leaks prior to assembly and quality tested on our own laser printers. This ensures that you will always get a high quality toner cartridge from INK TONER Laser. Q: Will I get the same number of printed pages and nice dark print from a recycled toner cartridge? A: Absolutely. We guarantee that you will get excellent quality graphics and page count equal to or higher than that or an OEM cartridge. Q: Is there less toner in a recycled cartridge than there is in a new one? A: No. The toner we put into our cartridges comes in bottles of pre-measured amounts, the same amount that is put into an OEM cartridge. Q: Is the optical roller in the cartridge toner being replaced? A: In most cases, the original optical roller is constructed in a way that it can be used for another cycles. This means that only the toner powder is being refilled, and other worn-out parts are replaced in case of need. After that second cycle, replacing the optical roller is necessary (rebuild). "long life" high quality rollers, which allow several consecutive refills, thus largely improving economical quality. Q: How many times can a single toner cartridge be recycled? A: Lifetime of a toner cartridge depends on users care and the quality of recycling. With replacement of some parts that are worn out and with professional treatment, toner cartridge can theoretically be recycled for an unlimited number of times. In practice, toner cartridge lifetime is a minimum of 10 to 15 recycling processes, depending on the model of your printer. Q: How big an impact can recycling a specialized item like toner cartridges really have on the environment? A: Amazingly, even the current level of toner cartridge re-engineering keeps over 38,000 tons of plastic and metal out of our landfills each year. The plastic in these cartridges takes ten centuries to decompose. Q: I've tried recycled toner cartridges before and they didn't work. So what's changed? A: Two things: The standards and the industry have changed in a big way. At only about fifteen years old the toner cartridge recycling industry is now the fastest growing industry in the world. Hewlett Packard recently estimated that 40 to 45 percent of all toner cartridges on the market today are being recycled. They estimate that by the turn of the century, two-thirds of the cartridges will be recycled. In fact the quality of recycled toner cartridges and the substantial cost savings were recognized by former President George Bush. Shortly before leaving office he signed a bill that forced government agencies to purchase only recycled toner cartridges. The industry is growing for some really important reasons: back when the recycled toner cartridge industry was first starting out, companies saw a way to make a quick buck by "refilling" toner cartridges. Unfortunately for them they lacked the knowledge that the some of the components on OEM toner cartridges are designed to fail after one cycle. The other problem was that Canon owned the patent on the technology and on many of the cartridge components as well. This meant that recyclers were forced to just refill the cartridge with toner and pray that the cartridge would work for the entire second cycle. Additional cycles were out of the question. The result was a lot of inferior toner cartridges and the industry was tagged with a poor reputation. A lot has changed since then. In the past nine years, patents and contracts have expired and top quality after market components are now available. Some of the after market components perform even better than those of the OEM. The result is that an INK TONER Laser toner cartridge WILL perform as well or better than an OEM, guaranteed! Q: Why don't more businesses recycle? A: Simply put, this is due to a lack of education. The toner cartridge remanufacturing industry is only about 15 years old. The industry is working hard to educate consumers about the value of using recycled cartridges, and today more than a third of all American businesses used them. Quite an accomplishment in just fifteen years. Through public relations campaigns, local, state and federal legislation, more and more end-users are realizing the added value of recycled cartridges. Contact: www.inktoner.net PHONE: (262) 657 4756
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